Shipping Policy
Shipping Policy :
Your order is important to us!
After placing an order, you will receive an order confirmation email. When your order is shipped, you will receive an email with a tracking number.
As always, our customer support team is here to serve you! Email: DivineProm@outlook.com for more information.
Normal orders are about 10-25 days
Estimated delivery time = processing time (about 5-15 working days) + shipping time (about 5-10 working days) = about 10-25 working days
Processing time: from the date your payment is received to the order packaging. Processing time usually depends on the clothing style and handwork. Simple clothing can be completed in 5-7 working days, while some complex clothing may take more than 15 days. The shipping method is FEDEX, USPS sent. The shipping is standard shipping, the shipping fee is US$35.00, and the shipping time is 5-10 working days.
Expedited orders are about 7-15 days
Estimated delivery time = processing time (about 4-10 working days) + shipping time (about 3-5 working days) = about 7-15 working days
Processing time: from the date your payment is received to the order packaging. Expedited orders will be prioritized for production and shipment and will be sent to customers as soon as possible. It usually takes 4-10 working days to complete. The shipping method is the fastest FEDEX and DHL. The transportation is expedited transportation, and the transportation fee is US$65. The transportation time is 3-5 working days.
Shipping time: This time is the actual transportation time, which depends on the delivery method you choose.
We offer two shipping methods:
1. Expedited shipping. Expedited shipping starts at US$65.00, the transportation fee is US$35.00, and the worker's overtime pay is US$30.00 (depending on the number and weight of dresses). This method can be delivered within 3-5 working days.
2. Standard shipping. Standard shipping prices start from $35.00 (depending on the number and weight of dresses). This method can deliver within 5-10 business days.
How do I track my order?
When your order has been shipped you will receive an email with your shipping details. These emails will contain your tracking number.
Important Information:
* Expedited orders are accepted here, please email us: to confirm if you can get it on time.
* Shipping options and prices will be displayed at checkout. Shipping costs are based on the weight of your order. We charge the actual shipping costs which are automatically calculated when you place your order.
* Total shipping time for mixed orders of different garments should be calculated using the longest estimated time listed.
* Please note that international orders (outside the UK and Europe) may be subject to taxes and fees. These charges are collected directly by your local customs office. We will not charge you anything extra.
Shipping countries:
-Canada, Mexico, United States:
Free shipping: (total product value US$150+)
Ordinary Express: US$35.00
Expedited Express: US$65.00
-Australia, New Zealand:
Ordinary Express: US$35.00
Expedited Express: US$655.00
-France, Germany, Italy, Spain, United Kingdom:
Ordinary Express: US$40.00
Expedited Express: US$65.00
-Netherlands, Portugal, Denmark, Luxembourg, Greece, Monaco, Belgium, Ireland:
Ordinary Express: US$40.00
Expedited Express: US$65.00
FAQ Help Contact: DivineProm@outlook.com